Good managers are essential to any successful company. They attract exceptional staff, make the organization a preferred employer, help increase market share, and their staff are engaged, committed and “go the extra mile.” They have a passion for their career and they have an infectious energy level.
A key to becoming a good manager is the relationship between you and your staff. Good relationships are based on trust, commitment and engagement.
Here is a list of characteristics of good managers:
Keep The Big Picture in Mind
Good managers know their company’s business and they ensure that the activities of their department are always aligned with the overall goals and objectives of the company. They educate their employees on how their individual contributions play a role in the attainment of the company’s overall goals.
Stay Consistent With Their Behavior
People like and need predictability. It’s truly beneficial to employees to have a manager who they know what to expect from and count on in terms of behavior and expectations. Problems can arise for employees when a manager has erratic behavior.
Create A Connection With Their Employees
Good managers know how to be authentic, open and friendly with other people, especially their employees. They demonstrate interest in others and they make interpersonal interactions comfortable and relaxed. Thus, their employees find it highly enjoyable to work with them.
Be A Great Listener
Good managers solicit input from their employees and allow them to finish their thoughts before jumping in with their own agenda. They encourage their employees to share their ideas on how to improve the way things are done. They are empathetic listeners and have compassion for others.
Treat Employees’ Time As Importantly As Your Own Time
The best managers earn respect by being as prompt with their own employees as they are with their own boss. It shows that you value and respect your employees as individuals – a feeling that in all likelihood will be mutual.
Demonstrate Integrity
Building trust is so important. Good managers say what they think and do what they say. As a result, employees know they can count on their manager.
Invest Time In People Development
Being a good manager is not just about getting more things done. You also need to invest time to develop your employees. This means understanding each employee’s skill level, career goals, and creating opportunities for them to learn new skills while at the same time making sure they achieve what the company needs them to accomplish. When you care about the success of your employees, they will in turn care about your success and go above and beyond to perform well.
Take The Heat And Share The Praise
It takes courage to take the heat, and it takes humbleness to share the praise. This comes naturally to good managers.
Delegate Responsibility, Not Just Tasks
Every manager can delegate but good managers delegate responsibility and hold their employees accountable. It’s gratifying and it fosters professional growth.
Support Open Communication
Creating an atmosphere of open communication contributes to a happy and productive workforce. It creates a safe environment for employees to ask questions, get feedback, and escalate concerns. Good managers should be visible and available to their employees. They should hold open ended meetings that give their employees the opportunity to share ideas, accomplishments, and concerns. Managers need to set clear expectations for work tasks so there are no surprises on what is expected. Good managers encourage their employees to ask questions when necessary and get feedback on their work progress.
Mentor and Support Employees
Good managers who mentor and support their employees don’t worry that they might be preparing their employees to work for another company. Instead, they think about how much better off their customers and clients will be when working with a team of competent people. These managers understand that employees who feel supported are more likely to stay around, and less likely to leave their boss.
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