by David M. Quam | Apr 20, 2021 | HR Management
A formal definition of empathy is the ability to identify and understand another person’s situation, feelings, and motives. It’s the capacity to recognize the concerns other people have. In a world where we tend to think of business in terms of the bottom line and...
by David M. Quam | Apr 5, 2021 | HR Management
According to research conducted at top-tier business schools, credibility is the most important characteristic for a manager to have. Credibility as a manager allows your employees to look at you as a reliable resource for information and decision making. A manager...
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