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INTERVIEWING 101 IN 2021

INTERVIEWING 101 IN 2021

On the surface, interviewing a candidate for an available job sounds easy. With a job description in hand describing specific skill sets and experience, the recruiter or hiring manager fires off a dozen questions or so and voila, they are equipped to make a hiring...

CHARACTERISTICS OF GOOD MANAGERS

CHARACTERISTICS OF GOOD MANAGERS

Good managers are essential to any successful company. They attract exceptional staff, make the organization a preferred employer, help increase market share, and their staff are engaged, committed and “go the extra mile.” They have a passion for their career and they...

EMPATHY – AN IMPORTANT MANAGEMENT TOOL

EMPATHY – AN IMPORTANT MANAGEMENT TOOL

A formal definition of empathy is the ability to identify and understand another person’s situation, feelings, and motives. It’s the capacity to recognize the concerns other people have. In a world where we tend to think of business in terms of the bottom line and...

BUILDING CREDIBILITY WITH YOUR TEAM

BUILDING CREDIBILITY WITH YOUR TEAM

According to research conducted at top-tier business schools, credibility is the most important characteristic for a manager to have. Credibility as a manager allows your employees to look at you as a reliable resource for information and decision making. A manager...