CHARACTERISTICS OF GOOD MANAGERS

CHARACTERISTICS OF GOOD MANAGERS

Good managers are essential to any successful company. They attract exceptional staff, make the organization a preferred employer, help increase market share, and their staff are engaged, committed and “go the extra mile.” They have a passion for their career and they...
EMPATHY – AN IMPORTANT MANAGEMENT TOOL

EMPATHY – AN IMPORTANT MANAGEMENT TOOL

A formal definition of empathy is the ability to identify and understand another person’s situation, feelings, and motives. It’s the capacity to recognize the concerns other people have. In a world where we tend to think of business in terms of the bottom line and...